1.1 Provision of Services: oxo provides comprehensive tools designed to revolutionize the way businesses connect with potential customers by harnessing the power of AI and real-time data as detailed in your order form. Access to services requires adherence to these Terms and timely payment of applicable fees.

1.2 Registration: Upon registration, you will establish an administrative account with user credentials. You are responsible for managing user access and maintaining the confidentiality and security of these credentials.

1.3 Service Levels and Availability: We aim to provide continuous availability of our Service, with a target uptime of 99%, excluding scheduled maintenance and emergency repairs. Advance notice of maintenance will be provided via email or platform notifications.

2.1 Permitted Use: You are granted a non-exclusive, non-transferable license to access and use the Service for internal business operations as permitted by these Terms.

2.2 Prohibited Activities: You agree not to engage in activities that harm or disrupt the Service, including unauthorized access, distributing malicious software, or violating applicable laws and regulations.

2.3 Compliance and Security: You are responsible for ensuring compliance with all relevant legal and regulatory requirements, and for the security of your account credentials.

3.1 Payment Terms: Fees for the Service are specified in your order form. Payments must be made according to the specified schedule. All fees are non-refundable unless otherwise required by applicable law.

3.2 Billing and Disputes: Any billing discrepancies must be reported to our customer support within 30 days for resolution.

4.1 Proprietary Information: Both parties may share proprietary information that must be kept confidential and used only as permitted under these Terms.

4.2 Data Handling and Protection: oxo will implement appropriate measures to protect your data, in compliance with applicable data protection regulations such as the GDPR.

5.1 Termination Rights: Either party may terminate this agreement with notice if the other party fails to remedy a material breach within 10 business days.



5.2 Post-Termination Obligations: Upon termination, all rights granted to you will cease and you must settle any outstanding fees. Confidentiality and indemnity obligations will survive termination.

6.1 Indemnity Obligations: You agree to indemnify and hold oxo harmless from claims arising from your misuse of the Service or violation of these Terms.

7.1 Disclaimer: oxo provides the Service "as is," with no warranties regarding performance, fitness for a particular purpose, or non-infringement.

8.1 Extent of Liability: oxo and its affiliates are not liable for indirect, incidental, or consequential damages. Our total liability is capped at the amount paid for the Service in the last 12 months.

9.1 Governing Law: These Terms are governed by the laws of Singapore. Any disputes shall be resolved in the competent courts of Singapore.

9.2 Entire Agreement: These Terms and any referenced documents constitute the full agreement, superseding all prior agreements and understandings.



9.3 Amendments and Notifications: oxo may update these Terms with advance notice to you. Material changes will be notified via email or through the Service interface.

10.1 Feedback License: Any suggestions or feedback provided by you may be used by oxo to improve our services without restriction.

For any questions or requests regarding these Terms and Conditions, please contact us:

Email: support@oxofly.com

Address: 1 North Bridge Road 12-09, High Street Centre, Singapore 179094